Each of the twelve checks, with its source and its limits
Twelve checks apply to every operator on this site: three read the ACMA register and ABN Lookup, four read responsible-gambling tools, two read banking, and one each reads identity checks, app stores and support. Found means an item was read on a named page on a named date. It is not a safety rating or a score.
The twelve checks at a glance
Criteria version 1.0, in force from 13 November 2026. The same twelve rows apply to every operator.
| Code | Check | Where we look | Found when |
|---|---|---|---|
| C01 | Register entry | ACMA register, JSON or CSV extract | Brand and domain sit in one record |
| C02 | Licence holder and authority | The same register record | Both are stated |
| C03 | ABN active | ABN Lookup, by the licence holder's ABN | Status Active, with a start date |
| C04 | Time-out | Operator's responsible-gambling page | A time-out is described |
| C05 | Deposit limit | The same page | A deposit limit is described |
| C06 | Self-exclusion and BetStop | The same page, and betstop.gov.au | Closure or self-exclusion is described, with a link to BetStop |
| C07 | Reminders and activity statement | The same page | Time reminders or an activity statement are described |
| C08 | Payment methods | Operator's banking page | Deposit methods are listed |
| C09 | Minimum deposit | The same banking page | A minimum in A$ is stated |
| C10 | Identity and age check | Operator's help or terms pages | ID verification and the 18+ rule are described |
| C11 | App | App Store and Google Play | A listing is found, with version and update date recorded |
| C12 | Support | Operator's help and contact pages | A channel and its hours are stated |
The three register-based checks, C01 to C03, come from one register extract plus ABN Lookup. The other nine are read from operator pages and app stores.
Where this stands: twelve fixed rows; no check is added or dropped for one operator.
What each result means
For every check there are three possible results.
- Found. The item was read on the page checked (response 200). The quote, address and date are recorded.
- Not found on the page checked. The page was read and the item is not on it. This does not show the feature is absent.
- Not confirmed on {date}. The page or register could not be opened, with the status code recorded, or the record is ambiguous.
A check that reads Not found is neutral in tone and colour on this site. It marks the limit of one page, not a fault.
Where this stands: each result is about one page on one date, not about the operator as a whole.
Limits of the checks
Three limits apply to all twelve.
- A licence record shows that a state or territory authority licensed the holder. It does not show service quality.
- A described tool is a statement on a page. We do not place bets or test payouts, so we cannot say how a tool behaves in use.
- A missing register record is stated as "not found by domain on {date}". It is never stated as "not licensed".
Features that rely on in-play betting are outside scope, because online in-play sports betting is banned.
Where this stands: the checks record what is published, and say nothing about what is not.
How the criteria change
The meaning of Found changes only through a written decision, followed by a fresh read of every cell in the matrix. The version number moves up and the date is recorded in the changelog. Earlier results are not rewritten.
See the full matrix in every check, every bookmaker, or run the list yourself with the twelve checks as a list.
18+ only. Gamble responsibly. Get help: Gambling Help Online 1800 858 858.
FAQ
How many checks are there and what do they cover?
Twelve, coded C01 to C12. Three read the register and ABN Lookup (identity and licence). Four read the operator's responsible-gambling page. Two read banking, one reads terms, one reads app stores and one reads support pages.
Does Found mean a bookmaker is safe or good?
No. Found means an item was read on a named page on a named date. A licence record is not a quality rating, and a count of found items is not a score.
What happens if a page cannot be opened?
The cell reads Not confirmed on that date, and the status code is recorded. We do not work around access errors.
Can the criteria change after results are published?
Only by a recorded decision and a re-read of every affected cell. The version number changes, and old results are not edited to fit new criteria.
Why is BetStop named in a check?
Check C06 looks for a description of self-exclusion and a link to BetStop, the National Self-Exclusion Register, on the operator's responsible-gambling page.