How fresh is the data, and what happens when it goes stale?
Each fact on this site has a source address, a date read and a time-to-live. Licence and payment facts last 30 days, responsible-gambling and support facts 90 days, event dates 7 days. A fact past its limit is re-read or shown as Not confirmed on the current date. Corrections are logged by date.
Re-check schedule by kind of fact
The schedule follows how fast each kind of fact changes. Dates on pages show the last read, not the next one.
| Kind of fact | Time-to-live | Re-read | Source |
|---|---|---|---|
| Register entry, licence holder, authority, ABN | 30 days | On the day of publication, then weekly | ACMA register, ABN Lookup |
| Banking, minimum deposit | 30 days | Monthly | Operator banking pages |
| App listings | 30 days | Monthly | App Store, Google Play |
| Responsible-gambling tools, support | 90 days | Every 90 days | Operator pages |
| Rules and regulation | 90 days | Weekly review of regulator and legislation pages | ACMA, legislation.gov.au, aph.gov.au |
| Event dates | 7 days | Weekly, for 8 weeks before an event | Organiser pages |
| Formulas in tools | 1 year | Once a year | Published on the tool page |
Where this stands: the faster a fact can change, the shorter its time-to-live.
The fact log
Behind every figure is a record with five parts: the value, the source address, a short quote from the source, the date it was read, and the time-to-live. Quotes in the log can run to 25 words. Quotes on pages stay under 15.
If a record is missing, the figure does not go on the page. A cell without a source address is not allowed.
Where this stands: no fact is published without a source, a quote and a date.
What you see when data is stale
A stale fact is never left on the page unchanged. One of three things happens:
- The fact is read again and the date is updated.
- The page now reads Not confirmed on the date of the check.
- If an operator leaves the register or ACMA takes action, the operator is removed at once, and the change is logged.
The register is also compared between snapshots. Differences are listed on register watch.
Where this stands: an old value is replaced or labelled, never carried forward silently.
Corrections and the record of changes
A factual error reported through Report an error is checked and, if confirmed, corrected within 2 working days. The change is written to the changelog with the date, the page and the reason. Records older than 12 months move to an archive.
See also how we check bookmakers and the twelve checks.
18+ only. Gamble responsibly. Get help: Gambling Help Online 1800 858 858.
FAQ
How often are licence facts re-read?
On the day of publication and then weekly. A licence fact has a time-to-live of 30 days, and an operator is removed at once if the register changes or ACMA takes action.
What happens when a fact passes its time-to-live?
It is marked Not confirmed on the current date, or re-read. We do not leave an old value on the page as if it were current.
What is the fact log?
A record kept for each fact: its value, the source address, a short quote and the date it was read. A figure without such a record is not published.
How quickly are factual errors corrected?
Within 2 working days of a report. The correction is recorded in the changelog with its date and the page affected.
Where can I see what changed?
The changelog lists site changes by date, and the register watch lists differences between ACMA register snapshots.